Tech News Briefing is your guide to what people in tech are talking about. Every weekday, we’ll bring you breaking tech news and scoops from the pros at the Wall Street Journal, insight into new innovations and policy debates, tips from our personal tech team, and exclusive interviews with movers and shakers in the industry. Hosted by Zoe Thomas
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#436: [Right Now at AWS] Episode 5 - Save costs or innovate? Learn how customers are doing both with Amazon Connect
Manage episode 290274952 series 1527787
Content provided by Amazon Web Services. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Amazon Web Services or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Projects are often classified as cost-cutting measures or innovation initiatives that improve customer experiences. But cloud contact center service Amazon Connect is shifting that either-or mentality. With out of the box AI / ML capabilities, Amazon Connect is being leveraged by customers across industries to reach people in new ways. And the customer experience improvements are coupled with up to 80% savings compared to legacy systems. Listen to podcast and learn how customers as disparate as Intuit and Los Angeles County are gaining business benefits with Amazon Connect. Learn more and contact the team: https://aws.amazon.com/connect/
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Manage episode 290274952 series 1527787
Content provided by Amazon Web Services. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Amazon Web Services or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Projects are often classified as cost-cutting measures or innovation initiatives that improve customer experiences. But cloud contact center service Amazon Connect is shifting that either-or mentality. With out of the box AI / ML capabilities, Amazon Connect is being leveraged by customers across industries to reach people in new ways. And the customer experience improvements are coupled with up to 80% savings compared to legacy systems. Listen to podcast and learn how customers as disparate as Intuit and Los Angeles County are gaining business benefits with Amazon Connect. Learn more and contact the team: https://aws.amazon.com/connect/
…
continue reading
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Similar to AWS Podcast
Tech News Briefing is your guide to what people in tech are talking about. Every weekday, we’ll bring you breaking tech news and scoops from the pros at the Wall Street Journal, insight into new innovations and policy debates, tips from our personal tech team, and exclusive interviews with movers and shakers in the industry. Hosted by Zoe Thomas
…
continue reading
It's not just Google. This Week in Google hosts, Leo Laporte, Jeff Jarvis, and Paris Martineau, cover all of Big Tech every Wednesday. Listeners tune in for thought-provoking and entertaining conversations about AI, Internet memes, the future of media, and the latest emerging tech. You won't want to miss a minute. Records live every Wednesday at 5:00pm Eastern / 2:00pm Pacific / 21:00 UTC.
…
continue reading
Risky Business is a weekly information security podcast featuring news and in-depth interviews with industry luminaries. Launched in February 2007, Risky Business is a must-listen digest for information security pros. With a running time of approximately 50-60 minutes, Risky Business is pacy; a security podcast without the waffle.
…
continue reading
Technical interviews about software topics.
…
continue reading
Windows Weekly is about more than Windows. Veteran Microsoft insiders Paul Thurrott and Richard Campbell join Leo for a deep dive into the most valuable company in the world. From consumer to enterprise, AI to Xbox, Windows Weekly is the only Microsoft podcast you'll ever need. Records live every Wednesday at 2:00pm Eastern / 11:00am Pacific / 18:00 UTC.
…
continue reading
A daily dose of irreverent, offbeat, and informative takes on business & tech news. Hosted by Jon Weigell, Juliet Bennett Rylah, Mark Dent, Ben Berkley, Sara Friedman, Matthew Brown, and Rob Litterst from The Hustle.
…
continue reading
Ever wondered how automation will change the world? Maybe you puzzle over what India could do to ease traffic congestion, or how China's aircraft carriers will transform Indian Ocean geopolitics? All Things Policy, a daily podcast brought to you by the Takshashila Institution, brings you all the answers. Every weekday, our researchers break down complex economic and geopolitical ideas through the lens of current events. For everyone from the busy executive to the curious student, All Things ...
…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
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Hosted by former Marvel entertainment lawyer Paul Sarker and entertainment enthusiast Mesh Lakhani, Better Call Paul will delve into the business and legal issues at play behind the glitz and glam. This show takes you beyond the catchy headlines to find out what’s really at play behind the scenes and gives you an introduction to the business side of show business.
…
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Tempers fly as the newsmakers of the week face-off in this award-winning show. Anchored by Sanket Upadhyay, this weekly program has politicians battlling wits with a live audience.
…
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