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#126 Implementing Culture Change: Tips for Leaders to Start Today with Nick Jenkins
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In this conversation, we discuss the importance of culture in the workplace and its impact on employee engagement, happiness, and business performance.
What is company culture?Our guest Nick Jenkins who has 10 years of leading culture change, highlights the alarming statistics of employee unhappiness and disengagement and emphasises the need for leaders to take responsibility for improving culture.
Nick defines workplace culture as "the way things are done in an organisation" and explains that it consists of behaviours, rituals, traditions, practices, and approaches. He also emphasises that culture exists in various touchpoints, such as communication, collaboration, leadership, recognition, and processes.
What makes a good culture?Nick shares his journey into culture and how he helps businesses unlock their potential and perform at their best.
He provides insights into what makes a good culture, including attracting the right talent, enabling employee development, aligning with business goals, empowering employees, and retaining top talent.
What are the signs of a toxic culture?Nick also discusses the signs of a toxic culture and the first steps companies should take to revamp their culture. He emphasises the importance of engaging employees, co-creating a winning culture, and establishing trust.
Nick offers tips for leaders to implement today, such as assembling a culture team with diverse representation, focusing on quick wins, and measuring behaviors to ensure alignment with values and culture.
He concludes by highlighting the ongoing nature of culture and the need for continuous effort and accountability.
Key Takeaways
- Culture is a critical factor in employee engagement, happiness, and business performance.
- Leaders must take responsibility for improving culture and creating the right conditions for success to flourish.
- A good culture attracts the right talent, enables employee development, aligns with business goals, empowers employees, and retains top talent.
- Toxic cultures can be identified by signs such as disengagement, lack of communication, absence of career progression, and unclear values.
- Changing culture requires clear communication, involvement of employees, prioritisation of actions, and measurement of behaviours.
- Culture is an ongoing journey that requires continuous effort, accountability, and adaptation to changing circumstances.
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Connect with Nick Jenkins on LinkedIn
Click here to take the quiz to see how effective is your company culture.
Nick Jenkins website
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