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How to Never Lose a Customer - John Finch
Manage episode 287161893 series 2856729
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As a result of high-class customer service, John has grown his business by reputation, providing unrivalled service to residents and businesses alike.
John developed an interest in computers at a very young age, and being mostly self-taught, built the skills and knowledge to enable him to manoeuvre his way through the ever-developing world of computers and technology.
This paved the way for the creation of his first company at 19 - John Finch Computers. He worked solo for many years, initially operating out of his parents’ garage.
Now, 17 years on, he has two office locations and 5 staff members, providing IT support in Herefordshire and beyond.
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