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How Psychology Influences Purchase Decisions

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Manage episode 419453291 series 2861847
Content provided by Jon MacDonald and Ryan Garrow, Jon MacDonald, and Ryan Garrow. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jon MacDonald and Ryan Garrow, Jon MacDonald, and Ryan Garrow or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

A seamless and compelling customer experience is crucial in today's competitive digital landscape.

Many companies focus on tactical or superficial changes, but true optimization lies in understanding the why behind customer behavior. Jon’s new #1 bestselling book, Behind The Click, focuses on this exact topic.

Jon and Ryan share some of the psychological principles found in the book and how brands can leverage these insights to create compelling digital experiences.

Listen to the full episode if you want to learn:

  1. Why psychological principles are important in crafting digital experiences
  2. What heuristics are and how companies can leverage them
  3. How heuristics are different from mental models
  4. How to create subconscious trust

If you have questions, ideas, or feedback to share, connect with us on LinkedIn. We're Jon MacDonald and Ryan Garrow.

  continue reading

112 episodes

Artwork
iconShare
 
Manage episode 419453291 series 2861847
Content provided by Jon MacDonald and Ryan Garrow, Jon MacDonald, and Ryan Garrow. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jon MacDonald and Ryan Garrow, Jon MacDonald, and Ryan Garrow or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

A seamless and compelling customer experience is crucial in today's competitive digital landscape.

Many companies focus on tactical or superficial changes, but true optimization lies in understanding the why behind customer behavior. Jon’s new #1 bestselling book, Behind The Click, focuses on this exact topic.

Jon and Ryan share some of the psychological principles found in the book and how brands can leverage these insights to create compelling digital experiences.

Listen to the full episode if you want to learn:

  1. Why psychological principles are important in crafting digital experiences
  2. What heuristics are and how companies can leverage them
  3. How heuristics are different from mental models
  4. How to create subconscious trust

If you have questions, ideas, or feedback to share, connect with us on LinkedIn. We're Jon MacDonald and Ryan Garrow.

  continue reading

112 episodes

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