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Troubleshooting Enablement with Nick Lawrence | Effective Behavior Mapping | Interview

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Manage episode 424063989 series 2893946
Content provided by FFWD Revenue. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by FFWD Revenue or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of Troubleshooting Enablement, host Devon McDermott dives into the complexities of behavior mapping and competency tracking with special guest Nick Lawrence from Snowflake.

Here are some of the questions they attempt to tackle:

  • What recommendations do you have for someone starting from scratch with behavior mapping and impact tracking?
  • What recommendations do you have for enablers working in an environment with questionable data?
  • What are some tips for enablement folks who don't have the power and authority to drive change?
  • What is the best enablement advice you've ever received?

Want to submit a confidential question? Simply fill in this form: https://docs.google.com/forms/d/e/1FAIpQLScwcrkKKiFS6vbLbgt2S4jn9bCLkIc-KZaMqXdisdPb5F3CTg/viewform

Connect with Nick Lawrence:

https://www.linkedin.com/in/elevatingenablement/

Connect with Devon McDermott:

https://www.linkedin.com/in/devonmcdermott/

Resources Featured in this Episode:

"Human Competence: Engineering Worthy Performance" by Thomas F. Gilbert

  • https://www.amazon.com/Human-Competence-Engineering-Worthy-Performance/dp/0787971580

"Design for How People Learn" by Julie Dirksen

  • https://www.amazon.com/Design-People-Voices-Matter-DIrksen/dp/0134211286

"Talk to the Elephant: Design Learning for Behavior Change" by Julie Dirksen

  • https://www.amazon.com/Talk-Elephant-Design-Learning-Behavior/dp/1953845013

"Make It Stick: The Science of Successful Learning" by Peter C. Brown, Henry L. Roediger III, and Mark A. McDaniel

  • https://www.amazon.com/Make-Stick-Science-Successful-Learning/dp/0674729013

"Performance-Focused Learner Surveys: Using Distinctive Questioning to Get Actionable Data and Guide Learning Programs" by Will Thalheimer

  • https://www.amazon.com/Performance-Focused-Learner-Surveys-Distinctive-Questioning/dp/1941577136

"The Success Case Method: Find Out Quickly What's Working and What's Not" by Robert O. Brinkerhoff

  • https://www.amazon.com/Success-Case-Method-Working-Whats/dp/1576751856

"The Building Blocks of Sales Enablement" by Mike Kunkle

  • https://www.amazon.com/Building-Blocks-Sales-Enablement-Transformative/dp/1645438645

  continue reading

131 episodes

Artwork
iconShare
 
Manage episode 424063989 series 2893946
Content provided by FFWD Revenue. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by FFWD Revenue or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of Troubleshooting Enablement, host Devon McDermott dives into the complexities of behavior mapping and competency tracking with special guest Nick Lawrence from Snowflake.

Here are some of the questions they attempt to tackle:

  • What recommendations do you have for someone starting from scratch with behavior mapping and impact tracking?
  • What recommendations do you have for enablers working in an environment with questionable data?
  • What are some tips for enablement folks who don't have the power and authority to drive change?
  • What is the best enablement advice you've ever received?

Want to submit a confidential question? Simply fill in this form: https://docs.google.com/forms/d/e/1FAIpQLScwcrkKKiFS6vbLbgt2S4jn9bCLkIc-KZaMqXdisdPb5F3CTg/viewform

Connect with Nick Lawrence:

https://www.linkedin.com/in/elevatingenablement/

Connect with Devon McDermott:

https://www.linkedin.com/in/devonmcdermott/

Resources Featured in this Episode:

"Human Competence: Engineering Worthy Performance" by Thomas F. Gilbert

  • https://www.amazon.com/Human-Competence-Engineering-Worthy-Performance/dp/0787971580

"Design for How People Learn" by Julie Dirksen

  • https://www.amazon.com/Design-People-Voices-Matter-DIrksen/dp/0134211286

"Talk to the Elephant: Design Learning for Behavior Change" by Julie Dirksen

  • https://www.amazon.com/Talk-Elephant-Design-Learning-Behavior/dp/1953845013

"Make It Stick: The Science of Successful Learning" by Peter C. Brown, Henry L. Roediger III, and Mark A. McDaniel

  • https://www.amazon.com/Make-Stick-Science-Successful-Learning/dp/0674729013

"Performance-Focused Learner Surveys: Using Distinctive Questioning to Get Actionable Data and Guide Learning Programs" by Will Thalheimer

  • https://www.amazon.com/Performance-Focused-Learner-Surveys-Distinctive-Questioning/dp/1941577136

"The Success Case Method: Find Out Quickly What's Working and What's Not" by Robert O. Brinkerhoff

  • https://www.amazon.com/Success-Case-Method-Working-Whats/dp/1576751856

"The Building Blocks of Sales Enablement" by Mike Kunkle

  • https://www.amazon.com/Building-Blocks-Sales-Enablement-Transformative/dp/1645438645

  continue reading

131 episodes

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