128. Meet the Team: Online Business Manager Cody Garner-Howe

Kiss My Aesthetic Podcast

Please welcome MKW Creative Co's brilliant online business manager and operations and systems strategist, Cody Garner-Howe! In today's episode, Cody discusses the ins and outs of managing and growing an online business. You'll learn about the role of an OBM, creating custom proposals, and implementing effective systems like Dubsado to streamline operations. Whether you're struggling with client management or want to learn about optimizing your business's tech and processes, this episode is a must-listen for small online business owners. Cody Garner-Howe is an operations and systems strategist! What does that mean? She takes a look at how your business is currently running, and searches for improvements in tools, technology, and systems to make your business processes work better for you. Her goal is to help entrepreneurs reclaim their time, make even better business decisions, and improve their product or service delivery to clients. Cody has five years of experience in SaaS and CRM system management for small, medium & enterprise size businesses. She specializes in Dubsado, Microsoft Dynamics 365, and Emarsys, but loves nothing more than learning the ins and outs of a new platform. Tune in to gain valuable insights from Cody's experience and discover new ways to improve your own business! ------------------------- In today's episode, we cover the following:

• Creating a smooth onboarding process with Dubsado
• Cody's top organizational tools
• What is a CRM and the value of tracking your client relationships
• Day in the life of working with MKW Creative Co.
• Launching her business and the services she's planning on
• How an OBM can add that customization for sending off fire proposals
• How setting up systems allows for smooth client conversations
• Maintaining team efficiency for success and growth

----------------------- RESOURCES:

• Episode 119: Meet the team. Video editor Josefina
• Sign up for Dubsado

----------------------- Guest info: To learn more about Cody, you can follow her on Instagram @CodyOBM, or visit her website, codygarnerhowe.com. ----------------------- WORK WITH MKW CREATIVE CO. Connect on social with Michelle at:

• Kiss My Aesthetic Facebook Group
• Instagram
• Tik Tok

----------------------- Did you know that the fuel of the POD and the KMA Team runs on coffee? ;) If you love the content shared in the KMA podcast, you're welcome to invite us to a cup of coffee any time - Buy Me a Coffee! ----------------------- This episode of the Kiss My Aesthetic Podcast is brought to you by Audible. Get your first month free at www.audible.com/kma. This episode was edited by Berta Wired Theme music by: Eliza Rosevera and Nathan Menard