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Sticky Business: Increasing Customer Loyalty
Manage episode 355962725 series 3004798
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It's always a good time to focus on keeping your customers happy and loyal. In this episode of Banking Out Loud, we sit down with Sushil Wenholz and Paul Louderman of Customer Communication Group to discuss ways to increase customer loyalty — including 3 tips to get started and key mistakes to avoid.
Host:
Nancy Ozawa
Senior Vice President, Marketing
PCBB
Guests:
Sushil Wenholz
VP, Creative Director
Customer Communications Group, Inc.
sushil@customer.com
Paul Louderman
SVP, Account Management
Customer Communications Group, Inc.
paul.louderman@customer.com
Learn more about Customer Communication Group, Inc. (CCG)
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