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eNPS: How to Implement the One-Question Survey Every Company Should Be Utilizing
Manage episode 332180254 series 3321515
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Every employee survey effort has to start somewhere and I strongly encourage you to start simply by consistently tracking your eNPS - also known as an Employee Net Promoter Score. In today’s episode, I’ll share my experience with using the survey and share the exact, easy steps to implementing it within your own organization.
P.S. If you are interested in implementing an employee survey or working through how to make impactful changes based on data already collected, this is a large part of the work I do with clients. Send me an email at jill@wanttoworkthere.com to schedule a free consultation call.
In this episode you’ll learn:
- Where the eNPS originated from.
- The bonus question I encourage everyone capturing an eNPS to use!
- The basic math you’ll need to utilize after receiving your employee’s responses.
- How to know if your eNPS score is considered good or bad.
- How often to send the survey and what to do with the information you receive.
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