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How to turn a sales only business into a property management success story with Alicia McCulloch
Manage episode 429267162 series 3326096
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If you’re wanting to start a property management division and don’t know where to start this episode is for you!
We have a special focus on how to start a property management department from scratch and I chat with Alicia McCulloch who is a seasoned professional within the Real Estate industry and who has done exactly that - build up a property management division.
Whilst Alicia has faced some challenges along the way, she shares her insights with in depth planning, setting up the right systems to support you and your team and having effective communication with clients and team members to ensure smooth operations.
Alicia brings a level of experience and expertise that has solidified her standing as a leading Investment Property Consultant. With a passion for Property Management brightly burning in her heart, Alicia has spent the last decade honing her craft, relentlessly working towards providing her clients with an exceptional and personalised service.
“We've stepped back into sending emails and not doing that face to face or video messages and just getting your face in front of people and building that connection brings it back tenfold.” - Alicia McCulloch
We explore:
- Alicia’s journey from receptionist to head of a new property management division
- Approaches to integrating property management into a sales-driven real estate firm with team collaboration
- The ins and outs of establishing a property management division, choosing the right software to implement and developing the right processes
- Benefits of hiring and training new team members to compliment your strengths and weaknesses
- Strategies for expanding property management for business growth
- How to focus on providing value, fostering investor relations, and maintain strong community engagement and connection
Connect with Alicia McCulloch:
https://aqwasun.com.au/staff/alicia-mcculloch
https://www.instagram.com/westaus_propertymanager/
Property Management
08 9537 1220
0459 185 872
pm@aqwasun.com.au
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