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Mastering Customer Experience for Explosive Growth with Jason Friedman

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Manage episode 402145725 series 3457739
Content provided by Catharine O'Leary. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Catharine O'Leary or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of "Kickstart the Conversation," Catharine O'Leary and Jason Friedman delve into the crucial role of customer experience in business growth. From understanding the customer's perspective to leveraging personalized experiences and customer success stories, they explore actionable strategies to enhance long-term relationships and fuel business success. Tune in to discover valuable insights on customer engagement, personalized marketing, and fostering memorable experiences.

Find out more from Jason here https://gift.cxformula.com/kickstart

About the Guest:

Jason Friedman is a theater nerd turned serial entrepreneur, passionate about coaching, supporting, and championing other entrepreneurs to grow and scale their businesses.

He realized early on that the same principles used in show business to command standing ovations night after night can be applied to every business (on or offline), in every industry, in every country. Using this unique approach of combining storytelling and psychology Jason has founded, scaled, and successfully exited five businesses in the fields of medical diagnostics, marketing and events, automotive, spirits and digital media software.

Currently, Jason is the CEO of CXFormula, working with fast-growing, entrepreneurial companies to help them grow and scale businesses that give them stability, purpose and energy to work smarter and live better using his proprietary Kinetic Customer Formula™. He is also CEO of Spotlight Brand Services, a marketing and brand management agency, helping ecommerce businesses crush it on Amazon and other online marketplaces.

https://www.facebook.com/cxformula/

https://www.youtube.com/channel/UC8FXCcCMQWl55M-EcqTvIFw/videos

https://www.instagram.com/cxformula/

https://twitter.com/CXFormula

https://www.linkedin.com/company/10884521/admin/feed/posts/

What is the Best Quiz for Your Biz?

Take this FREE 60-second Quiz to Find Out: quizformybiz.com.

About the Host:

Catharine O'Leary is a dynamic speaker, author, and entrepreneur with a wealth of experience in market research, consumer insights, and innovative marketing strategies. She's known as the "quiz queen" and is an expert at asking the right questions to connect with ideal clients and boost business growth. With over three decades of corporate experience, Catharine is passionate about helping entrepreneurs have better conversations with their ideal clients and grow their business with cutting-edge marketing strategies.

https://catharineoleary.com/

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

  continue reading

75 episodes

Artwork
iconShare
 
Manage episode 402145725 series 3457739
Content provided by Catharine O'Leary. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Catharine O'Leary or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of "Kickstart the Conversation," Catharine O'Leary and Jason Friedman delve into the crucial role of customer experience in business growth. From understanding the customer's perspective to leveraging personalized experiences and customer success stories, they explore actionable strategies to enhance long-term relationships and fuel business success. Tune in to discover valuable insights on customer engagement, personalized marketing, and fostering memorable experiences.

Find out more from Jason here https://gift.cxformula.com/kickstart

About the Guest:

Jason Friedman is a theater nerd turned serial entrepreneur, passionate about coaching, supporting, and championing other entrepreneurs to grow and scale their businesses.

He realized early on that the same principles used in show business to command standing ovations night after night can be applied to every business (on or offline), in every industry, in every country. Using this unique approach of combining storytelling and psychology Jason has founded, scaled, and successfully exited five businesses in the fields of medical diagnostics, marketing and events, automotive, spirits and digital media software.

Currently, Jason is the CEO of CXFormula, working with fast-growing, entrepreneurial companies to help them grow and scale businesses that give them stability, purpose and energy to work smarter and live better using his proprietary Kinetic Customer Formula™. He is also CEO of Spotlight Brand Services, a marketing and brand management agency, helping ecommerce businesses crush it on Amazon and other online marketplaces.

https://www.facebook.com/cxformula/

https://www.youtube.com/channel/UC8FXCcCMQWl55M-EcqTvIFw/videos

https://www.instagram.com/cxformula/

https://twitter.com/CXFormula

https://www.linkedin.com/company/10884521/admin/feed/posts/

What is the Best Quiz for Your Biz?

Take this FREE 60-second Quiz to Find Out: quizformybiz.com.

About the Host:

Catharine O'Leary is a dynamic speaker, author, and entrepreneur with a wealth of experience in market research, consumer insights, and innovative marketing strategies. She's known as the "quiz queen" and is an expert at asking the right questions to connect with ideal clients and boost business growth. With over three decades of corporate experience, Catharine is passionate about helping entrepreneurs have better conversations with their ideal clients and grow their business with cutting-edge marketing strategies.

https://catharineoleary.com/

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

  continue reading

75 episodes

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