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How to Improve Customer Experience in Your Bar with Ashtin Berry

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Manage episode 358643473 series 3459819
Content provided by Podcastworks and Diageo Bar Academy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Podcastworks and Diageo Bar Academy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In our first Bar Chat Short of the season, Ashtin Berry shares her thoughts on improving customer experience in just four minutes.


Sommelier, mixologist, drinks consultant, activist, writer and equity campaigner, Ashtin founded Radical Xchange, a creative agency that focuses on intersectionality, and frequently features on the Drinks International Bar World 100 Most Influential Figures.


Tristan talks with Ashtin about:


• How to deliver premium customer service

• How customer experience is improved by knowledge of food and drink pairings


Listen today to improve your customer service!

Sign Up to become a Diageo Bar Academy Member: https://bit.ly/3SFn5X5

Test Your Bar Knowledge With E-Learning: https://bit.ly/3gD7NEU

Follow Diageo Bar Academy on Facebook: https://bit.ly/3SHLhba

Follow Diageo Bar Academy on Instagram: https://bit.ly/3gMzUBR


You must be over legal purchase age to listen.

Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.


Hosted on Acast. See acast.com/privacy for more information.

  continue reading

95 episodes

Artwork
iconShare
 
Manage episode 358643473 series 3459819
Content provided by Podcastworks and Diageo Bar Academy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Podcastworks and Diageo Bar Academy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In our first Bar Chat Short of the season, Ashtin Berry shares her thoughts on improving customer experience in just four minutes.


Sommelier, mixologist, drinks consultant, activist, writer and equity campaigner, Ashtin founded Radical Xchange, a creative agency that focuses on intersectionality, and frequently features on the Drinks International Bar World 100 Most Influential Figures.


Tristan talks with Ashtin about:


• How to deliver premium customer service

• How customer experience is improved by knowledge of food and drink pairings


Listen today to improve your customer service!

Sign Up to become a Diageo Bar Academy Member: https://bit.ly/3SFn5X5

Test Your Bar Knowledge With E-Learning: https://bit.ly/3gD7NEU

Follow Diageo Bar Academy on Facebook: https://bit.ly/3SHLhba

Follow Diageo Bar Academy on Instagram: https://bit.ly/3gMzUBR


You must be over legal purchase age to listen.

Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.


Hosted on Acast. See acast.com/privacy for more information.

  continue reading

95 episodes

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