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Learning from Disney and Marriott's Mobile App Challenges in Smart Environments

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Manage episode 393105477 series 3483843
Content provided by Michael Przytula. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Przytula or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode we'll examine Disney and Marriott, two industry leaders known for effectively integrating the digital and physical worlds to elevate guest satisfaction.

I share two recent instances of subpar experiences with their otherwise robust mobile app platforms. These real-world examples shed light on the challenges faced and offer practical insights you can learn from when thinking about your own projects.

Join me as we dissect these experiences and distill lessons that can inform your approach to integrating technology into your own space. Learn how to strike a balance between digital and physical elements to create a seamless and satisfying guest experience. Tune in as we unravel the practicalities behind successful smart building implementations and explore the pragmatic use of technology in shaping the workplaces of tomorrow.


This episode of Creating Smarter Spaces was produced with the support of IAdea, a pioneer in smart workspace technology.

Creating Smarter Spaces | Learning from Disney and Marriott's Mobile App Challenges in Smart Environments

https://www.smarterspaces.live/Disney-and-Marriott-Mobile-App-Challenges/

______________________

Connect with Michael Przytula on LinkedIn

Rate and leave a review for the show!

Creating Smarter Spaces website

Copyright 2024 Michael Przytula

  continue reading

16 episodes

Artwork
iconShare
 
Manage episode 393105477 series 3483843
Content provided by Michael Przytula. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Przytula or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode we'll examine Disney and Marriott, two industry leaders known for effectively integrating the digital and physical worlds to elevate guest satisfaction.

I share two recent instances of subpar experiences with their otherwise robust mobile app platforms. These real-world examples shed light on the challenges faced and offer practical insights you can learn from when thinking about your own projects.

Join me as we dissect these experiences and distill lessons that can inform your approach to integrating technology into your own space. Learn how to strike a balance between digital and physical elements to create a seamless and satisfying guest experience. Tune in as we unravel the practicalities behind successful smart building implementations and explore the pragmatic use of technology in shaping the workplaces of tomorrow.


This episode of Creating Smarter Spaces was produced with the support of IAdea, a pioneer in smart workspace technology.

Creating Smarter Spaces | Learning from Disney and Marriott's Mobile App Challenges in Smart Environments

https://www.smarterspaces.live/Disney-and-Marriott-Mobile-App-Challenges/

______________________

Connect with Michael Przytula on LinkedIn

Rate and leave a review for the show!

Creating Smarter Spaces website

Copyright 2024 Michael Przytula

  continue reading

16 episodes

All episodes

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