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The Retail Doctor: How To Grow Your Retail Business
Manage episode 407921645 series 3521164
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Join us for an exclusive conversation with Bob Phibbs, The Retail Doctor, as he shares invaluable insights into the world of retail sales. From transforming brick-and-mortar businesses worldwide to advising industry giants like Google and LEGO, Bob's expertise is unmatched.
Get ready to uncover the secrets to sales mastery and propel your retail business to new heights with actionable strategies from one of the industry's most respected voices.
Episode Highlights
"How is AI gonna replace what we do? Well, the last time I checked, AI doesn't understand empathy or people. And people don't trust it. So, as long as the mantra of "Know, Like, and Trust is out there, guess what? People don't trust it. But they do trust people who put them in an experience and make it about them. So that's priceless." - John Rankins
"We have a lot more choices than when you and I grew up. I mean, with social media, with Amazon, eBay, in Asia, it's Lazada, it's Shopee. We just have so many different choices. And not only is the choice, it's the convenience. Like we can get stuff delivered tomorrow. We don't even have to wait for it." - John Rankins
"At some level it's how do I entertain? How do I get them to do what I want to do and how do I have fun at it? And I think as long as you do that, you can have a great career, but it's not always going to be wonderful. And if you're a salesperson out there and we all know we have our ups and downs and those moments when you're just like, "Oh, this is crap" and we go down that road." - Bob Phibbs
"I always think of, and if you're a salesperson that's struggling out there, it always helps to just think of a time when you're really surprised by how great a sales went, a sale went. Think of a time when you laughed your head off and stuff came out of your nose, think of a time when you got that commission check and you were so appreciative, think of a time when somebody applauded your initiative or they said something to a boy or that girl. And just get those pictures in your head and say, "This is what my life is. It's not my doubt. This is what I am." And eventually it comes around." - Bob Phibbs
Connect with Bob Phibbs
Website: https://www.retaildoc.com/
LinkedIn: https://www.linkedin.com/in/bobphibbs/
Instagram: https://www.instagram.com/bobphibbs/?hl=en
YouTube: https://www.youtube.com/c/theretaildoctor
Twitter: https://twitter.com/TheRetailDoctor
Facebook: https://www.facebook.com/theretaildoctor/
Connect with John Rankins
Website: https://thesalesmachine.com/
Facebook: https://www.facebook.com/TheSalesMachineOfficial
Instagram: https://www.instagram.com/thesalesmachine_official/
LinkedIn: https://www.linkedin.com/company/thesalesmachineofficial/
49 episodes
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