))
How to Handle Negative Reviews
Manage episode 421786778 series 3565280
Content provided by Trustedpreneurs LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trustedpreneurs LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In the digital realm, a single negative online review has the power to make or break your business. In today’s episode, David and Madeline explore powerful strategies that turn negative feedback into growth opportunities. Discover real-life examples and essential tips for empowering your team, ensuring customer satisfaction, and maintaining a positive reputation.
TIMESTAMPS:
00:00 Tackling online reviews head-on is critical.
04:14 The key to addressing complaints.
09:02 Where trust comes in to play.
09:42 How to address a mistake.
14:19 How to achieve better outcomes with employees and clients.
18:25 Email us your questions at questions@trustedpreneurs.com.
LINKS:
Follow Trustedpreneurs on Social Media: https://www.instagram.com/trustedpernuers_llc/
Connect with Madeline: https://www.instagram.com/themadelinericci/
Check out the Trustedpreneurs website: https://www.trustedpreneurs.com/
17 episodes
Share
