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Tailoring your Client Journey to Create Consistency in your Business

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Manage episode 436722121 series 3574377
Content provided by Unique Property Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Unique Property Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Is your business struggling to attract new clients consistently? The secret to sustainable growth is building a strategic sales pipeline. However, generating leads is only the beginning—you need to thoughtfully design the entire client journey.

Every interaction, from the first touchpoint to the final sale, should be meticulously crafted to guide your prospects toward conversion. Have you examined what your marketing funnel looks like? How are you nurturing leads and addressing complaints? Do you have a repeatable onboarding process that delights new clients? By mapping out this end-to-end experience, you can not only close more deals but also foster long-term customer loyalty.

0:00 Client Journey Overview

2:24 Discovery Call and Initial Engagement

6:09 Investment Advisory and Compliance

10:21 Contract Stage and Client App

14:47 Customer Journey and Feedback

17:27 Open Invitation for Questions and Suggestions

For more information on the subjects covered in this podcast and to connect with Lewis and Christian, head to https://tinyurl.com/uniquepropertygroup now.

MORE ON CEO & THE FOUNDER:

This show is a powerful, real-world investment podcast brought to you by The Unique Property Group where your hosts, Lewis Hall and Christian Woollard, delve into the dynamic roles and collaborative synergy between CEOs and founders. Join us as we explore how distinct leadership styles, skills, and visions can work collaboratively to drive business growth and success.

Each episode features insightful discussions with this pair of seasoned entrepreneurs. We unpack the unique challenges and triumphs experienced at the helm of a business, highlighting how opposing skillsets can complement each other in the business world. Whether you're an aspiring entrepreneur, a current business owner, or simply intrigued by leadership, "CEO and The Founder" provides valuable lessons on effective partnership and strategic management.

This podcast is a must-listen for anyone interested in entrepreneurship, business development, leadership dynamics, and the secrets behind successful business partnerships.

Follow and subscribe to "CEO and The Founder" for your weekly dose of leadership insights and strategies that could redefine how you think about running and growing a business.

  continue reading

18 episodes

Artwork
iconShare
 
Manage episode 436722121 series 3574377
Content provided by Unique Property Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Unique Property Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Is your business struggling to attract new clients consistently? The secret to sustainable growth is building a strategic sales pipeline. However, generating leads is only the beginning—you need to thoughtfully design the entire client journey.

Every interaction, from the first touchpoint to the final sale, should be meticulously crafted to guide your prospects toward conversion. Have you examined what your marketing funnel looks like? How are you nurturing leads and addressing complaints? Do you have a repeatable onboarding process that delights new clients? By mapping out this end-to-end experience, you can not only close more deals but also foster long-term customer loyalty.

0:00 Client Journey Overview

2:24 Discovery Call and Initial Engagement

6:09 Investment Advisory and Compliance

10:21 Contract Stage and Client App

14:47 Customer Journey and Feedback

17:27 Open Invitation for Questions and Suggestions

For more information on the subjects covered in this podcast and to connect with Lewis and Christian, head to https://tinyurl.com/uniquepropertygroup now.

MORE ON CEO & THE FOUNDER:

This show is a powerful, real-world investment podcast brought to you by The Unique Property Group where your hosts, Lewis Hall and Christian Woollard, delve into the dynamic roles and collaborative synergy between CEOs and founders. Join us as we explore how distinct leadership styles, skills, and visions can work collaboratively to drive business growth and success.

Each episode features insightful discussions with this pair of seasoned entrepreneurs. We unpack the unique challenges and triumphs experienced at the helm of a business, highlighting how opposing skillsets can complement each other in the business world. Whether you're an aspiring entrepreneur, a current business owner, or simply intrigued by leadership, "CEO and The Founder" provides valuable lessons on effective partnership and strategic management.

This podcast is a must-listen for anyone interested in entrepreneurship, business development, leadership dynamics, and the secrets behind successful business partnerships.

Follow and subscribe to "CEO and The Founder" for your weekly dose of leadership insights and strategies that could redefine how you think about running and growing a business.

  continue reading

18 episodes

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