The audio version of the Support Human newsletter. The podcast brings reporting and commentary on the latest news in Tech and Customer Experience, frequently focusing on accountability in Tech. Steph also plays Bad Job Bingo with job listings, the only game in Tech that companies really want to lose. See the original texts (along with the usually many sources and links) at https://www.supporthuman.cx Hosted by its creator, Steph Lundberg. Steph is a writer and Support leader/consultant and has been working for tech startups and growth-stage companies since 2014. When she's not screaming into the void for catharsis, you can find her crafting, hanging with her kids, or spending entirely too much time on Tumblr.