It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Service Industry Podcast
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Content provided by Service Industry Podcast and Service Industry Podcast by Matt Smith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Service Industry Podcast and Service Industry Podcast by Matt Smith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The Service Industry Podcast is built for business owners and entrepreneurs who are looking to go deep into learning how to grow their business. In this podcast we talk systems, marketing, growth, business development, opportunity, employees, and more. Bringing on some of the best talent in the world to share their experiences with you to help you avoid costly mistakes and to live a better life.
…
continue reading
196 episodes
Mark all (un)played …
Series home•Feed
Manage series 2293158
Content provided by Service Industry Podcast and Service Industry Podcast by Matt Smith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Service Industry Podcast and Service Industry Podcast by Matt Smith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The Service Industry Podcast is built for business owners and entrepreneurs who are looking to go deep into learning how to grow their business. In this podcast we talk systems, marketing, growth, business development, opportunity, employees, and more. Bringing on some of the best talent in the world to share their experiences with you to help you avoid costly mistakes and to live a better life.
…
continue reading
196 episodes
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