Episode 021 | Quality Assurance for Your Law Firm

Share The Law-Ve

Content provided by Emily LaRusch. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emily LaRusch or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

6y ago

MP3•Episode home

In this week's episode, our very own Ashley from Back Office Betties will share to you the secrets on how to set up a quality & training program for your law firm.

In this episode:

Why is it important to have operations or procedures when it comes to quality
What is Back Office Betties' Call Flow Blueprint
What is a Triage Option
How long does it take to create a call flow blueprint
What's the first thing to look for in Quality Assurance

Special Offer:

Call Flow Blueprint --> CLICK HERE FOR INSTANT DOWNLOAD

Get in touch with the law-vely People you meet!

Ashley, Quality Assurance & Training Manager
Back Office Betties
WEB: www.BackOfficebetties.com
TWITTER: https://twitter.com/CallBetties
FACEBOOK: https://www.facebook.com/BackOfficeBetties
YOUTUBE: Back Office Betties

Emily LaRusch, CEO & Founder
Back Office Betties
EMAIL: HiBettie@BackOfficeBetties.com
WEB: www.BackOfficebetties.com
TWITTER: https://twitter.com/CallBetties
FACEBOOK: https://www.facebook.com/BackOfficeBetties

39 episodes

#Careers #Business #Law Firm #Emily LaRusch #MBA