Artwork

Content provided by Emily LaRusch. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emily LaRusch or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Episode 038: White Glove Service

 
Share
 

Manage episode 245326689 series 1997537
Content provided by Emily LaRusch. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emily LaRusch or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

White Glove Service sets Cameron's IT business, The Helpful Geek, apart from the other guys. He shares with us how he ensures that clients are really getting the best service and why it's important to go that extra step and make your clients feel valued.


In this episode:

What is white glove service?

How can going above and beyond help your client to have a better experience?

What you can do to better your client's experience, even if they are completely wrong.

The importance of contracting with an IT guy

Bonus - Cameron shares with us quite an impressive hidden talent!


Get in touch with the Lawve-ly people and businesses you met:

Cameron Murdoch, Founder

The Helpful Geek

Email: cameron@thehelpfulgeek.com

Facebook: https://www.facebook.com/TheHelpfulGeek/

LinkedIn: https://www.linkedin.com/in/thehelpfulgeek/

Website: https://thehelpfulgeek.com


Emily LaRusch, CEO & Founder

Back Office Betties

Phone: (800) 958-8591

Email: bettiegram@backofficebetties.com

Website: https://BackOfficeBetties.com

Facebook: https://facebook.com/BackOfficeBetties

  continue reading

39 episodes

Artwork
iconShare
 
Manage episode 245326689 series 1997537
Content provided by Emily LaRusch. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emily LaRusch or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

White Glove Service sets Cameron's IT business, The Helpful Geek, apart from the other guys. He shares with us how he ensures that clients are really getting the best service and why it's important to go that extra step and make your clients feel valued.


In this episode:

What is white glove service?

How can going above and beyond help your client to have a better experience?

What you can do to better your client's experience, even if they are completely wrong.

The importance of contracting with an IT guy

Bonus - Cameron shares with us quite an impressive hidden talent!


Get in touch with the Lawve-ly people and businesses you met:

Cameron Murdoch, Founder

The Helpful Geek

Email: cameron@thehelpfulgeek.com

Facebook: https://www.facebook.com/TheHelpfulGeek/

LinkedIn: https://www.linkedin.com/in/thehelpfulgeek/

Website: https://thehelpfulgeek.com


Emily LaRusch, CEO & Founder

Back Office Betties

Phone: (800) 958-8591

Email: bettiegram@backofficebetties.com

Website: https://BackOfficeBetties.com

Facebook: https://facebook.com/BackOfficeBetties

  continue reading

39 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide