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Digital Transformation of Banking in Canada

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Manage episode 225838854 series 2311927
Content provided by PwC Canada. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by PwC Canada or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of Shift join Neil Parmenter, President and CEO of the Canadian Bankers Association (CBA), as he speaks with PwC Canada’s Jon Finkelstein about the digital transformation of the financial services industry. Learn how customer’s expectations of their banking experience is evolving and influenced by efficiencies created by Big Technology in other aspects of their lives. Neil and John discuss the future of financial services, why Canada can take the lead in transformation and the need for greater innovation to meet escalating customer expectations.
  continue reading

17 episodes

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Digital Transformation of Banking in Canada

Shift

141 subscribers

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Manage episode 225838854 series 2311927
Content provided by PwC Canada. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by PwC Canada or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of Shift join Neil Parmenter, President and CEO of the Canadian Bankers Association (CBA), as he speaks with PwC Canada’s Jon Finkelstein about the digital transformation of the financial services industry. Learn how customer’s expectations of their banking experience is evolving and influenced by efficiencies created by Big Technology in other aspects of their lives. Neil and John discuss the future of financial services, why Canada can take the lead in transformation and the need for greater innovation to meet escalating customer expectations.
  continue reading

17 episodes

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