))
What is the Malcolm Baldrige National Quality Award?
Manage episode 324645799 series 3272495
Content provided by CMTC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CMTC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Episode 3 features California Council for Excellence (CEE) Vice Chair Dr. David Spong and Shields Resource Group Principal Denise Shields. David and Denise explain what the Malcolm Baldrige National Quality Award is, what happens when a company receives the award, and the impact of the Baldrige process not only on quality and productivity but on company culture.
47 episodes
Share
