097: The Power of Quiet People with Serena Low

Soft Skills for Leaders with Lisa Evans

My guest on this episode of the Soft Skills for Leaders podcast is Serena Low, an introvert coach who helps professional women find their inner strengths in their quiet nature.

As an introvert, it can be difficult to navigate a world that values extroverted qualities such as being outgoing and talkative. From a young age, introverts are often given the label of "quiet achievers" who need to participate more in class. However, this label is not always accurate or fair.

Introverts tend to process information internally before sharing their thoughts with others. This means that they may not speak up as frequently in group settings, but when they do contribute, it is often well thought out and insightful. It's important for peers to recognize and appreciate these contributions rather than assume that participation equates to understanding or intelligence.

Make sure you tune in to the episode to learn more about Serena and how she helps women unleash their inner strengths.

Talking Points

• Introverts often face challenges in navigating social situations that are designed for extroverted personalities, and introverts are often misunderstood.
• The labels and stereotypes often come from childhood, often contradicting messages such as being rewarded for being quiet, yet told to speak up.
• Group settings can be particularly daunting as the pressure to participate is high, and introverted individuals may feel judged or misunderstood by others in the group.
• From a young age, introverts are often given the label of "quiet achievers" who need to participate more in class. However, this label is not always accurate or fair.
• Introverts tend to process information internally before sharing their thoughts with others. This means that they may not speak up as frequently in group settings, but when they do contribute, it is often well thought out and insightful.
• How does an introvert find a way to contribute in an authentic and meaningful way to demonstrate their leadership?
• Introverts tend to think deeply about issues before expressing their thoughts on them, which leads to well-considered opinions. Which can result in others choosing to listen as the introvert shares wise thoughts.
• Why 'faking extroversion' is detrimental and causes personal conflict. What happens when the mask comes off? Behaving in this way is exhausting and can cause stress.
• How introverts choose to use their energy. Solitary activities are usually enjoyable! Finding a healthy equilibrium to recharge and manage limits.
• Getting older and being more comfortable in our own skin and less time worrying about other people's perception of us.
• Qualities that set introverts apart can include - calmness compassion, empathy, deep listening, holding space and helping others feel safe.
• How are we treating the quieter members of the team? As we strive for more inclusive workplaces, leaders find themselves tasked with the challenge of ensuring that everyone can thrive in their work environment.
• Leaders need to find ways to give each person the opportunity to contribute to the shared goals and appreciated each individual the way they are.
• Examples of leaders who create an ideal environment for all communication styles.
• How do we let others know our preferred style?
• Our identity is so much more than our style. Being quiet is one element. Don't let labels define you.
• How the introverted business owner learns to communicate their value and be successful at sales and marketing.

Links to other Soft Skills for Leaders podcast episodes

Flourishing Introverts with Joanne Rawbone

Marketing the Gentle Way with Sarah Santacroce

Quietly Powerful Leadership with Megumi Miki

Connect with Serena Low

Web: https://serenalow.com.au/

LinkedIn: https://www.linkedin.com/in/serena-low/

Connect with Lisa Evans

LinkedIn https://www.linkedin.com/in/lisaevansspeaker/

Website https://www.speakingsavvy.com.au

Ready to level up your public speaking, presentation skills and business storytelling? Book a complimentary coaching session with Lisa here.

Learn more about Soft Skills Academy here.

Your Host Lisa Evans is one of Australia’s leading Executive Public Speaking Coaches and Corporate Storytelling Trainers. If you would like help training your team in soft skills, public speaking and business storytelling, get in touch with Lisa.

Connect with me on Facebook and Instagram

Book a complimentary mini-coaching session with Lisa here.