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Content provided by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Episode 59: The Implementation of QM10 with Ericka Moore

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Manage episode 374300328 series 2401782
Content provided by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS.

Key Takeaways

00:49 Why do we perform all of our implementations internally?

02:38 Is there an overlapping between implementation and the Client Success roles?

05:41 What is the expected duration of an implementation project at SOLABS and why?

08:30: Who is involved in the implementation from the client’s perspective?

09:22 Read more on implementation on our Knowledge Base at docs.solabs.com

10:00 Key tips that make a successful implementation

Contact Ericka at emoore@solabs.com

Contact us at solabs-podcast@solabs.com

  continue reading

63 episodes

Artwork
iconShare
 
Manage episode 374300328 series 2401782
Content provided by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS.

Key Takeaways

00:49 Why do we perform all of our implementations internally?

02:38 Is there an overlapping between implementation and the Client Success roles?

05:41 What is the expected duration of an implementation project at SOLABS and why?

08:30: Who is involved in the implementation from the client’s perspective?

09:22 Read more on implementation on our Knowledge Base at docs.solabs.com

10:00 Key tips that make a successful implementation

Contact Ericka at emoore@solabs.com

Contact us at solabs-podcast@solabs.com

  continue reading

63 episodes

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