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Persuasion, Manipulation and Twitter's Latest Clusterf*ck
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Salespeople and negotiation experts all must face the challenge and potentially nagging sensation that their expertise in persuasion might be misconstrued as manipulation. But is that really a bad thing? If not, why not? If so, what are some examples we can use to mitigate that feeling in ourselves and others? All that, and a quick deep dive into the social engineering hack on Twitter this week. Glorious.
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