Empathy Over Authority: Listening and Respect in Leadership w/ Dr. David L. Schreiner, Ph.D.

Speaking and Communicating Podcast

How can leaders be the best part of their team's day?

Meet Dr. David L. Schreiner, Ph.D.

Dr. David is President / CEO at Katherine Shaw Bethea Hospital since 2011, Author of the best selling “Be The Best Part Of Their Day." He is on a mission to maximize your communication effectiveness to those who matter most.

As a renowned expert on the topic, David has helped numerous executives enhance their communication skills and leadership abilities. He has written a book titled “Be The Best Part Of Their Day: Using Values-Based Leadership to Supercharge Your Communication” that is available to order.

Join us for an enlightening conversation with Dr. David L. Schreiner, Ph.D., CEO of a hospital, freshly minted Ph.D. holder, author, and esteemed leadership expert. We delve into the profound insights from Dr. Schreiner's book, "Be the Best Part of Their Day," where he embodies the principles of leading with a listening ear and a heart for service.

Discover the transformational power of being present over merely doing, and how this shift in approach can be the key to unlocking greater value within your team. Learn how Dr. Schreiner's journey from an x-ray tech to a respected CEO was fueled not just by competence, but by the genuine connections and respect fostered with those around him.

His 2022 dissertation, titled "What CEO Practices Help Rural Hospitals Engage Constituents in Volatile, Uncertain, Complex, and Ambiguous Times?" has been presented to leadership groups from all industries across the United States as well as in Canada and Ireland. With 30+ years of healthcare experience and having served on national boards with a particular emphasis on strengthening rural hospitals.

Uncover the 10 to 5 rule that's reshaping the culture at KSB Hospital, fostering a sense of community and kindness that's palpable upon entry. Hear firsthand how a focus on appreciative inquiry, engagement, and transparent crisis management can lead to sustainable solutions and a trusted leadership style.

Embrace the philosophy of ubuntu — "I am because you are" — and understand why it's not just technical prowess that leads to career advancement, but the ability to relate to others on a human level. Dr. Schreiner's approach to leadership isn't about having all the answers but about asking the right questions and acknowledging the humanity in each interaction.

Tune in to learn how you can apply these transformative leadership strategies in your own life, both professionally and personally. And remember to visit drdavidschreiner.com to connect with Dr. Schreiner, explore his work, and contribute to the KSB Hospital foundation through his book sales and speaking engagements.

Connect with Dr. David:
Website: https://drdavidschreiner.com

📋 Episode Chapters

(00:00) By being more than doing, I could be of more value to the people that I work with
(00:18) Communication and soft skills are crucial for career growth and leadership development
(01:29) Roberta welcomes David L. Schreiner to the show
(02:18) Dr. David L. Schreiner is the president and CEO of Katherine Shaw Bethea Hospital
(03:23) Roberta: I think a person has to have competence at the job
(06:02) Roberta: You say you had to learn that you don't know everything
(08:26) You had a complaint from a patient about how they received itemized billing
(10:58) You talk about the ten to five rule that you have at KSB hospital
(15:00) You spoke of someone who was applying for a director position at KSB hospital
(18:01) You have three supercharged communication principles in your new book
(19:35) Roberta: What is appreciative inquiry? Roberta: It's inquiry
(20:54) We always talk about engagement in this podcast, and there are so many different perspectives
(22:06) David: I visit every department of our hospital every quarter
(24:35) Let's talk about crisis management during the pandemic
(27:01) David: Roberta, thank you so much for sharing your wisdom
(27:42) David Schreiner donating portion of book proceeds to KSB hospital foundation
(28:56) Speaking on communicating podcast focuses on improving your communication skills

Connect with Dr. David:
Website: https://drdavidschreiner.com

Additional Resources:
Be The Best Part Of Their Day by Dr. David L. Schreiner, Ph.D. on Amazon

Listen to the Podcast, subscribe, leave a rating and a review:
Apple: https://podcasts.apple.com/us/podcast/empathy-over-authority-listening-and-respect-in/id1614151066?i=1000651097840
Spotify: https://open.spotify.com/episode/4AYy1GU4sZt7xqcKZ7jEW0
YouTube: https://youtu.be/Zo6an33hXXw