CS Essentials by Gainsight - Kerri Wienbeck - Customer Success Operations
Manage episode 357300413 series 3294562
Welcome to CS Essentials by Gainsight! This series focuses on the foundational pieces of building a customer success organization.
In this episode, hosts, Kristen Hayer and Tim Van Lew, interview Kerri Wienbeck , CS Ops leader at Calyx, about why might you choose to build a digital CS program.
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65 episodes