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From Individual Contributor to Strategic Leader: Julie Fox's Journey
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Discover the future of Customer Success with Julie Fox, Global Director of Customer Success at Cin7, as she shares her journey into her transformative new role. Julie is driving her team towards a proactive, predictive model while also enhancing upsell and cross-sell strategies. Learn how Julie is navigating the dynamic environment of Cin7, an inventory management solution, and addressing the unique challenges and rewards of her role.
Julie highlights the significance of community networking, and how leveraging personal and professional connections can provide substantial support during a job search. Engaging in thorough research and actively participating in dialogues are key strategies she emphasizes for meaningful, two-sided engagement in job searches, especially for leadership roles.
Listen as host Kristen Hayer discusses with Julie transitioning from an individual contributor to a senior leader, the importance of mentorship and feedback, and the transformative journey towards confident, strategic leadership.
Chapters
1. Career Paths in Customer Success (00:00:00)
2. Casual Interviews and Community Networking (00:13:57)
3. Navigating Career Progression and Community Engagement (00:19:03)
4. The Power of Professional Growth (00:24:52)
5. Mentorship and Professional Growth (00:31:51)
6. Career Growth Trends in Customer Success (00:37:19)
66 episodes
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