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Wired to Win
Manage episode 443007844 series 3584266
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Julian Richards, owner of Those Tech Guys, shares how he’s grown his side gig while working as a cable technician into a powerful business. One key has been his willingness to simply discover the needs of customers and set out to meet them. The company has expanded its services to include TV mounting, home theater systems, security cameras, and smart devices. And they’ve even started manufacturing their own cables and mounts. Julian emphasizes the importance of hiring experienced techs, interacting with honesty, and being open to new opportunities. He also shares how to get solid reviews.
Chapters
1. Wired to Win (00:00:00)
2. Genesis of Those Tech Guys (00:00:03)
3. Entrepreneurial Growth and Customer Focus (00:07:26)
4. Optimizing Customer Service and Operations (00:16:31)
5. Seizing Business Opportunities for Growth (00:25:07)
28 episodes
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