The Role of Communication in Successful Tech Rollouts: A Discussion with Brendan Kelly
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I am thrilled to announce the latest bonus episode of the Tech On Toast podcast, powered by Dojo is now live! In this episode, I had the pleasure of chatting with Brendan Kelly, Head of Projects at JKS Restaurants. We delved into the world of technology, project management, and business growth in the hospitality industry. Here are three key takeaways from our insightful conversation: 1. Embracing Change Management and Project Management Brendan highlighted the importance of not only project management but also change management in implementing new technologies within a business. He emphasised the need for a holistic strategy that involves all team members and stakeholders to ensure successful tech rollouts. By constantly refining and asking the question, "Will this make us better?" businesses can drive continuous improvement and growth. 2. Leveraging Project Management Software The discussion touched upon the benefits of using project management software like Notion to streamline operations, enhance communication, and centralise information. Brendan shared how Notion has transformed their project management processes, providing a flexible and collaborative platform for their teams to work efficiently and effectively. 3. Building Strong Relationships with Tech Providers Brendan emphasised the importance of maintaining close relationships with tech providers post-implementation. Regular check-ins, feedback sessions, and open communication channels help address pain points, drive improvements, and ensure that the technology aligns with the business goals. By fostering strong partnerships with tech providers, businesses can maximise the value of their tech stack and drive innovation. If you're interested in learning more about navigating the intersection of technology and hospitality, I highly recommend tuning in to the full episode. Brendan's insights and experiences offer valuable lessons for businesses looking to leverage technology for growth and success. Let's continue the conversation in the comments! What are your thoughts on the role of technology in driving business growth? Share your insights below. 🚀 #TechOnToast #BusinessGrowth #HospitalityTech #PodcastEpisode #TechInnovation
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