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0:00 / 1:11:57 Are You Being Served? - Tech Talk - The IT Business Show
Manage episode 378941523 series 2816319
Content provided by Philip Griffiths. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Philip Griffiths or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join us in the upcoming episode of "Tech Talk by Tech For Techs" as we delve into the realm of customer service in Episode 120, titled "Are You Being Served?". In today's digital age, the essence of excellent customer service remains a cornerstone of successful businesses, but what happens when things go awry? We share our experiences and lessons learned from both sides of the counter, discussing instances of exemplary and dismal customer service.
Our conversation will navigate through personal encounters with bad customer service, and how these situations were handled to reach a resolution. Whether you are a service provider or a customer, understanding how to rectify a negative service experience is crucial. From acknowledging mistakes to learning and evolving, we explore the steps individuals and businesses can take to mend the situation and ensure customer satisfaction.
Tune in as we also encourage listeners to share their own tales of customer service—the good, the bad, and the ugly. Through a blend of personal anecdotes and professional insights, we aim to shed light on the importance of maintaining a strong customer service ethos in the tech industry and beyond.
Don't miss Episode 120 of "Tech Talk by Tech For Techs" as we dissect the dos and don’ts of customer service, offering a fresh perspective on turning a bad service experience into an opportunity for growth and learning. Mark your calendar and gear up for an engaging discussion that could change the way you perceive customer service!
#TechTalkByTechForTechs #AreYouBeingServed #CustomerServiceExcellence #TurningNegativeToPositive #ServiceRecovery #CustomerSatisfaction #LearningFromMistakes #ServiceIndustryInsights #BadServiceExperience #GoodServiceExperience #ShareYourStory #PersonalGrowthInService #ServiceDosAndDonts #TechIndustryService #ProfessionalInsights
Crosshaven Computer TikTok Tech Show - https://www.tiktok.com/@crosshavencomputers
www.TechForTechs.co.uk
www.YouTube.com/TechforTechs
Become a Tech For Techs Member www.FaceBook.com/groups/techfortechs
#Techshow #Tech #TechForTechs #techinterview
115 episodes
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Manage episode 378941523 series 2816319
Content provided by Philip Griffiths. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Philip Griffiths or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join us in the upcoming episode of "Tech Talk by Tech For Techs" as we delve into the realm of customer service in Episode 120, titled "Are You Being Served?". In today's digital age, the essence of excellent customer service remains a cornerstone of successful businesses, but what happens when things go awry? We share our experiences and lessons learned from both sides of the counter, discussing instances of exemplary and dismal customer service.
Our conversation will navigate through personal encounters with bad customer service, and how these situations were handled to reach a resolution. Whether you are a service provider or a customer, understanding how to rectify a negative service experience is crucial. From acknowledging mistakes to learning and evolving, we explore the steps individuals and businesses can take to mend the situation and ensure customer satisfaction.
Tune in as we also encourage listeners to share their own tales of customer service—the good, the bad, and the ugly. Through a blend of personal anecdotes and professional insights, we aim to shed light on the importance of maintaining a strong customer service ethos in the tech industry and beyond.
Don't miss Episode 120 of "Tech Talk by Tech For Techs" as we dissect the dos and don’ts of customer service, offering a fresh perspective on turning a bad service experience into an opportunity for growth and learning. Mark your calendar and gear up for an engaging discussion that could change the way you perceive customer service!
#TechTalkByTechForTechs #AreYouBeingServed #CustomerServiceExcellence #TurningNegativeToPositive #ServiceRecovery #CustomerSatisfaction #LearningFromMistakes #ServiceIndustryInsights #BadServiceExperience #GoodServiceExperience #ShareYourStory #PersonalGrowthInService #ServiceDosAndDonts #TechIndustryService #ProfessionalInsights
Crosshaven Computer TikTok Tech Show - https://www.tiktok.com/@crosshavencomputers
www.TechForTechs.co.uk
www.YouTube.com/TechforTechs
Become a Tech For Techs Member www.FaceBook.com/groups/techfortechs
#Techshow #Tech #TechForTechs #techinterview
115 episodes
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Similar to Tech Talk - Tech Business Show by Tech For Techs
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
…
continue reading
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…
continue reading
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…
continue reading
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Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
Jerry Bell and Andrew Kalat
Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
…
continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
…
continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
…
continue reading
Every Friday and Sunday, Slate’s popular daily news podcast What Next brings you TBD, a clear-eyed look into the future. From fake news to fake meat, algorithms to augmented reality, Lizzie O’Leary is your guide to the tech industry and the world it’s creating for us to live in.
…
continue reading
Tom Merritt, Sarah Lane and the team help you stay up to date with independent, authoritative and trustworthy tech news. Become a member at https://plus.acast.com/s/dtns. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
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