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What's wrong with customer service and how can we fix it? (feat. Joseph Ansanelli)
Manage episode 286406765 series 2102812
Content provided by BestTechie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BestTechie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Episode 80: Today I'm speaking with Joseph Ansanelli, he's the CEO and co-founder of Gladly, a company that helps brands like Crate & Barrel, UGG, and Warby Parker improve customer service. He's also a venture partner at Greylock. We discuss what is means to provide great customer service and how companies should be thinking about their customer service experience. Plus we dive into what entrepreneurs should know about pitching and selling their companies. Enjoy!
--- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support89 episodes
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Manage episode 286406765 series 2102812
Content provided by BestTechie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BestTechie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Episode 80: Today I'm speaking with Joseph Ansanelli, he's the CEO and co-founder of Gladly, a company that helps brands like Crate & Barrel, UGG, and Warby Parker improve customer service. He's also a venture partner at Greylock. We discuss what is means to provide great customer service and how companies should be thinking about their customer service experience. Plus we dive into what entrepreneurs should know about pitching and selling their companies. Enjoy!
--- Support this podcast: https://podcasters.spotify.com/pod/show/besttechie/support89 episodes
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Similar to TechieBytes
Show notes are at https://stevelitchfield.com/sshow/chat.html
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continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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continue reading
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continue reading
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