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TPP#6 - Overcoming Broke/Fix Mentality w/ Grant G.
Manage episode 384769181 series 3530111
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In this episode, I have the pleasure of sitting down with Grant G. to talk about the current state of the service plumbing industry and what we can do to start improving the customer service experience.
Grant is a colleague of mine and has been in the plumbing field for over 20 years!
His adoption of giving options is a testament to the power of "education of persuasion."
Contact me: Brandon@ThatPlumbingPodcast.com
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