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Maintaining Brand Reputation in Crisis
Manage episode 382295691 series 3299696
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Crisis is an opportunity to learn and adapt. After the storm has passed, conduct a thorough post-crisis evaluation. What worked? What didn't? Use these insights to refine your crisis communication plan for the future. If you make a mistake, admit it, and communicate your plans for correction and improvement. This approach not only builds trust but can also turn a crisis into an opportunity for positive change If you need to talk with me personally, You can schedule a free 1hour session via the link below.
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