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SBP 093: How To Make Customer Service Your Biggest Competitive Advantage (A Masterclass)

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Manage episode 326966323 series 2871315
Content provided by John-Paul Iwuoha. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John-Paul Iwuoha or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Many small and mid-sized businesses are failing at customer service.

This is a big opportunity for you because improving how you serve your customers can become a strong competitive advantage for your business.

This episode is a mini-Masterclass in how you can achieve this.

You’re going to unlearn some of the misconceptions you may have about your customers, and how you can serve your customers in a way that makes them loyal, protective, and promoting of your business.

This is a really exciting episode.

Happy learning!

  continue reading

101 episodes

Artwork
iconShare
 
Manage episode 326966323 series 2871315
Content provided by John-Paul Iwuoha. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John-Paul Iwuoha or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Many small and mid-sized businesses are failing at customer service.

This is a big opportunity for you because improving how you serve your customers can become a strong competitive advantage for your business.

This episode is a mini-Masterclass in how you can achieve this.

You’re going to unlearn some of the misconceptions you may have about your customers, and how you can serve your customers in a way that makes them loyal, protective, and promoting of your business.

This is a really exciting episode.

Happy learning!

  continue reading

101 episodes

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