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Understanding customer engagement
Manage episode 322733675 series 2910526
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Customer engagement is one of the most important aspects of our current methods for understanding value in digital innovation and advantage. In this episode, we discuss what customer engagement means and how to get into your customer's heads using empathy and personas.
28 episodes
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Manage episode 322733675 series 2910526
Content provided by Iasa Global. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Iasa Global or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Customer engagement is one of the most important aspects of our current methods for understanding value in digital innovation and advantage. In this episode, we discuss what customer engagement means and how to get into your customer's heads using empathy and personas.
28 episodes
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Similar to The Argument: Better Architecture Everyday
Show notes are at https://stevelitchfield.com/sshow/chat.html
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