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Alex Kvamme, CEO at Pathlight

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Manage episode 387593377 series 3385494
Content provided by Dr. Tony Hoang. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Tony Hoang or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, we're excited to welcome Alex Kvamme, CEO of Pathlight, for an in-depth discussion about the innovative use of large language models (LLMs) in transforming customer service. Discover how Pathlight is pioneering new frontiers by integrating multiple LLMs to tackle rate limits, cost, and performance challenges. Alex will share insights into the creation of a unique LLMOps pipeline, a groundbreaking approach that has significant implications for companies like CLEAR, Wine Enthusiast, and Stitch Fix. This conversation promises to be a treasure trove of insights for anyone interested in AI's role in enhancing customer experiences and the technical intricacies of managing advanced AI systems in a business context. Join us as we explore the cutting-edge of customer engagement technology with one of its leading innovators.

  continue reading

156 episodes

Artwork
iconShare
 
Manage episode 387593377 series 3385494
Content provided by Dr. Tony Hoang. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Tony Hoang or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, we're excited to welcome Alex Kvamme, CEO of Pathlight, for an in-depth discussion about the innovative use of large language models (LLMs) in transforming customer service. Discover how Pathlight is pioneering new frontiers by integrating multiple LLMs to tackle rate limits, cost, and performance challenges. Alex will share insights into the creation of a unique LLMOps pipeline, a groundbreaking approach that has significant implications for companies like CLEAR, Wine Enthusiast, and Stitch Fix. This conversation promises to be a treasure trove of insights for anyone interested in AI's role in enhancing customer experiences and the technical intricacies of managing advanced AI systems in a business context. Join us as we explore the cutting-edge of customer engagement technology with one of its leading innovators.

  continue reading

156 episodes

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