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Revitalizing Hospitality and Customer Experience: The Renovation Journey of the HISTORIC Railroad Pass Casino and the Pass Casino with Shane DeSimone
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On this episode of The Best Dam Podcast, Jill welcomes Shane DeSimone, Sales and Marketing Manager at DeSimone Gaming, LLC, owners of the The Pass Casino on the
Water Street District in Henderson, NV, and the HISTORIC Railroad Pass Hotel, Casino & Travel Center, on the road to Boulder City, NV.
We'll be diving into the vibrant atmosphere in Water Street District of Henderson, the partnership between Railroad Pass and Boulder City, and the rebranding and remodeling project taking place at the properties.
We'll also learn about Shane's background in the industry and his journey to join the family business. So stay tuned, because you won't want to miss this insightful episode with Jill and Shane!
QUESTIONS WE DISCUSSED
- The partnership with Ramada and how it is going to impact the Railroad Pass Hotel being remodeled.
- The goals of the rebranding and remodeling projects happening in the building?
- The reasons for the switch from Holiday Inn Express to becoming a Wyndham property.
- How will the rebranding to a Wyndham property attract a new group of people and enhance the hotel's offerings?
- How is the remodeling being executed, and what stage is it currently at.
- The relationship with the Salvation Army.
- How important is marketing and outreach for the visibility and success of businesses in Boulder City?
- The examples of the non-gaming activities and opportunities for growth at Railroad Pass and The Pass in Henderson?
NEXT STEPS
Click here to learn more about The Pass Casino in the Water Street District, Henderson, NV, and the HISTORIC Railroad Pass Hotel, Casino & Travel Center, on the road to Boulder City, NV.
CREDITS
The Best Dam Podcast is a Podcast Production of the Boulder City Chamber of Commerce.
This episode is sponsored by the i & i Podcast & Music Studio. Be Heard.
Music for the Best Dam Podcast was created by ZakharValaha from Pixabay.
KEYWORDS
Shane DeSimone, The Railroad Pass Hotel and Casino, The Pass Casino, Water Street District, Downtown Henderson, Jill Lagan, Boulder City Chamber, The Best Dam Podcast, Boulder City
#TheRailroadPassHotelandCasino #ThePassCasino #WaterStreetDistrict #DowntownHenderson #BoulderCityChamber #TheBestDamPodcast #Boulder City,
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