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Episode 164: Meet Ben Jackson, Onboarding For The Win
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When? This feed was archived on February 26, 2024 18:24 (). Last successful fetch was on January 25, 2022 13:32 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 188955368 series 60592
Ben Jackson, founder & principal of Brooklyn advising firm For the Win, and creator of the open-source onboarding app Aloha, is Jeffrey Zeldman’s guest.
Ben and Jeffrey discuss service design, the opportunity cost of bad onboarding experiences, the 4Cs of good onboarding (compliance, clarity, culture, and community), the Aloha chatbot and how it fits into the broader trend of HR tech consumerization, and more.
Programming since 1992, Ben is a designer, engineer, editor, and entrepreneur, a past director of Mobile for VICE Media, past mobile lead for Longform, and past iOS lead for The New York Times. He has written and edited bylines for The New Yorker, The Atlantic, and VICE; spoken at SXSW, Ignite NY, and Social Media Week; and volunteers on the curriculum Advisory Board, Coalition for Queens.
Links for this episode:
- For the Win: Design-first Employee Onboarding in New York
design-first on boarding that takes the pain out of hiring - Aloha! Automated Onboarding for Slack Teams
an on boarding bot for busy admins and growing Slack teams - Tools for Startups
- How to Make Onboarding Engineers a Competitive Advantage | GitPrime Blog
- Vice’s Director of Mobile Apps Ben Jackson is creating his own startup advisory firm | TechCrunch
- Notion – Docs, Wikis, Tasks. Seamlessly in one.
- Anatomy of a Snap Attack | The New Yorker
- Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers: Dave Gray, Sunni Brown, James Macanufo: 8601300354866: Amazon.com: Books
- Guide to Service Blueprinting — Practical Service Design
Brought to you by:
- ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).
186 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on February 26, 2024 18:24 (). Last successful fetch was on January 25, 2022 13:32 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 188955368 series 60592
Ben Jackson, founder & principal of Brooklyn advising firm For the Win, and creator of the open-source onboarding app Aloha, is Jeffrey Zeldman’s guest.
Ben and Jeffrey discuss service design, the opportunity cost of bad onboarding experiences, the 4Cs of good onboarding (compliance, clarity, culture, and community), the Aloha chatbot and how it fits into the broader trend of HR tech consumerization, and more.
Programming since 1992, Ben is a designer, engineer, editor, and entrepreneur, a past director of Mobile for VICE Media, past mobile lead for Longform, and past iOS lead for The New York Times. He has written and edited bylines for The New Yorker, The Atlantic, and VICE; spoken at SXSW, Ignite NY, and Social Media Week; and volunteers on the curriculum Advisory Board, Coalition for Queens.
Links for this episode:
- For the Win: Design-first Employee Onboarding in New York
design-first on boarding that takes the pain out of hiring - Aloha! Automated Onboarding for Slack Teams
an on boarding bot for busy admins and growing Slack teams - Tools for Startups
- How to Make Onboarding Engineers a Competitive Advantage | GitPrime Blog
- Vice’s Director of Mobile Apps Ben Jackson is creating his own startup advisory firm | TechCrunch
- Notion – Docs, Wikis, Tasks. Seamlessly in one.
- Anatomy of a Snap Attack | The New Yorker
- Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers: Dave Gray, Sunni Brown, James Macanufo: 8601300354866: Amazon.com: Books
- Guide to Service Blueprinting — Practical Service Design
Brought to you by:
- ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).
186 episodes
All episodes
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