It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Martine Ferland, CEO of Mercer
Manage episode 395449311 series 2498289
Content provided by iHeartRadio Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by iHeartRadio Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week on the CEO Series, Karl sits down with Martine Ferland, CEO of Mercer, a global consulting firm. Tune in to learn more about Martine’s take on working with Gen Z, her insights on where the future of work is headed in the context of AI, and her strategy for managing a company operating in 130 countries.
208 episodes
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Manage episode 395449311 series 2498289
Content provided by iHeartRadio Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by iHeartRadio Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week on the CEO Series, Karl sits down with Martine Ferland, CEO of Mercer, a global consulting firm. Tune in to learn more about Martine’s take on working with Gen Z, her insights on where the future of work is headed in the context of AI, and her strategy for managing a company operating in 130 countries.
208 episodes
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Similar to The CEO Series with McGill's Karl Moore
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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