It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Herb Kelleher | Southwest Airlines
Manage episode 289344761 series 1336711
Content provided by Mark C. Thompson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark C. Thompson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Herb Kelleher, Cofounder of Southwest Airlines, is known as one of the Most Admired CEOs in the United States. His passion for great customer service, a local, family-friendly experience, and affordable prices has led Southwest to be a leader in the airline industry. As the legend goes, it all started in 1967 when Rollin King and Herb met at a bar and sketched out an idea for a new type of airline experience on the back of a cocktail napkin. I flew to the Love Field airport in Dallas to chat with Herb about his leadership and the story of the famous napkin.
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Manage episode 289344761 series 1336711
Content provided by Mark C. Thompson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark C. Thompson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Herb Kelleher, Cofounder of Southwest Airlines, is known as one of the Most Admired CEOs in the United States. His passion for great customer service, a local, family-friendly experience, and affordable prices has led Southwest to be a leader in the airline industry. As the legend goes, it all started in 1967 when Rollin King and Herb met at a bar and sketched out an idea for a new type of airline experience on the back of a cocktail napkin. I flew to the Love Field airport in Dallas to chat with Herb about his leadership and the story of the famous napkin.
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Similar to The Chief Executive Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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…
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…
continue reading
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
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…
continue reading
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