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Content provided by Sean Clark. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sean Clark or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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A Chatbot Is for Life Not Just for Christmas
Manage episode 238136345 series 42634
Content provided by Sean Clark. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sean Clark or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Alex Debecker is co-founder and CMO of ubisend, an AI company that helps businesses solve challenges with conversational software (aka ‘chatbots’). He moved to the UK in 2016, after having built and sold a marketing agency in Belgium
Over the last three years, the company’s client list has seen significant growth, with clients including the likes of Unilever, Google, NHS and Archant. Recognised as thought leaders in their field, ubisend push the boundaries of AI and trailblaze best practices of this nascent chatbot technology.
As CMO, Alex’s role has been pivotal in raising the profile of ubisend and acquiring their impressive client list.
On today’s show, Alex and Sean discuss a range of topics, including:
- A run through of what exactly a chatbot is, what they’re powered by and what they can do
- How the likes of Siri, Alex and Google Home share chatbot qualities
- Situations in which a chatbot is particularly useful and examples of sectors where they aren’t suitable
- Advancements in chatbot technology and how this might continue to develop
- How chatbots can understand context to maintain longer, more complex conversations
- The ways in which chatbots can learn and evolve
- The necessary resources and time to effectively implement chatbot technology
- How chatbots can be a useful source of information about customers and what analytical data can be extracted
- The integration of chatbots with other third-party solutions, systems and technology to gather even more data. Which of these systems work best with chatbots in different sectors
- Alex’s thoughts on the “creep” factors in a world where chatbot technology is increasingly difficult to distinguish from human interaction and why it’s important that chatbots don’t pretend to be human
- How to weigh up the initial cost of implementation vs. the potential ROI
- The future of chatbots and how it will simplify search for users
Want to find out more about ubisend or chatbot technology in general? Get in touch:Website- ubisend.com
ubisend’s Twitter- @ubisend
Alex’s Twitter- @alexdebecker
Case studies mentioned in the podcast:HR chatbot reduces inbox traffic by 43%
Sales chatbot generates 30,000+ leads
As always if you have any questions you can get in touch via Twitter @SeanClark.
Subscribe to this podcast via iTunes, Stitcher and now on Spotify. If you like it we’d be grateful if you could leave a review.
100 episodes
Share
Manage episode 238136345 series 42634
Content provided by Sean Clark. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sean Clark or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Alex Debecker is co-founder and CMO of ubisend, an AI company that helps businesses solve challenges with conversational software (aka ‘chatbots’). He moved to the UK in 2016, after having built and sold a marketing agency in Belgium
Over the last three years, the company’s client list has seen significant growth, with clients including the likes of Unilever, Google, NHS and Archant. Recognised as thought leaders in their field, ubisend push the boundaries of AI and trailblaze best practices of this nascent chatbot technology.
As CMO, Alex’s role has been pivotal in raising the profile of ubisend and acquiring their impressive client list.
On today’s show, Alex and Sean discuss a range of topics, including:
- A run through of what exactly a chatbot is, what they’re powered by and what they can do
- How the likes of Siri, Alex and Google Home share chatbot qualities
- Situations in which a chatbot is particularly useful and examples of sectors where they aren’t suitable
- Advancements in chatbot technology and how this might continue to develop
- How chatbots can understand context to maintain longer, more complex conversations
- The ways in which chatbots can learn and evolve
- The necessary resources and time to effectively implement chatbot technology
- How chatbots can be a useful source of information about customers and what analytical data can be extracted
- The integration of chatbots with other third-party solutions, systems and technology to gather even more data. Which of these systems work best with chatbots in different sectors
- Alex’s thoughts on the “creep” factors in a world where chatbot technology is increasingly difficult to distinguish from human interaction and why it’s important that chatbots don’t pretend to be human
- How to weigh up the initial cost of implementation vs. the potential ROI
- The future of chatbots and how it will simplify search for users
Want to find out more about ubisend or chatbot technology in general? Get in touch:Website- ubisend.com
ubisend’s Twitter- @ubisend
Alex’s Twitter- @alexdebecker
Case studies mentioned in the podcast:HR chatbot reduces inbox traffic by 43%
Sales chatbot generates 30,000+ leads
As always if you have any questions you can get in touch via Twitter @SeanClark.
Subscribe to this podcast via iTunes, Stitcher and now on Spotify. If you like it we’d be grateful if you could leave a review.
100 episodes
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Similar to The Click & Convert Podcast
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
Ever wondered what makes great go-to-market leaders grow, even when the going gets tough? We have, too. And we’re on a mission to uncover the magic that makes that growth happen. This is Go-to-Market Magic, the show where we talk to go-to-market leaders and visionaries about the “aha!” moments they experience and the pivotal decisions they’ve made, all in the name of growth. And we’re not just talking about revenue growth that goes up and to the right — we’ll also discuss how they improve th ...
…
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How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
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continue reading
The fun email marketing podcast. Sell more of your online courses, grow your membership and bring in more coaching clients with email marketing that doesn't stink. Sound good? Then join your fellow Email Marketing Heroes for your weekly dose of fun, practical, yet brutally honest email marketing advice. You can listen in to a piping hot, fresh episode every 'Email Marketing Wednesday' or if you prefer learning with your eyes instead of your ears, we turn each episode into a full written blog ...
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Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
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The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Hear the stories, learn the proven methods, and accelerate your growth and future through entrepreneurship. Welcome to The Foundr Podcast with Nathan Chan. About the show: For over a decade, The Foundr Podcast with Nathan Chan has been a leading entrepreneurship podcast for open-book conversations with, by, and for founders. Whether you're starting, building, or dreaming about your business, The Foundr Podcast is where you can access experienced founders who've been in your shoes to learn th ...
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
Insightful interviews with authors, experts, entrepreneurs, and thought leaders who share valuable marketing tips, growth strategies, and resources. Hosted by John Jantsch, one of America's top small business marketing experts, this show is dedicated to helping you craft effective marketing strategies that will grow your business. Whether you're a small business owner, marketing professional, or marketing agency owner, you'll gain valuable insights and actionable advice on topics such as mar ...
…
continue reading
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