TCL074 - Eliminate the line-up outside your door!
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Please take 1 min to rate this podcast ! It will mean a HUGE deal to me. www.ratethispodcast.com/intellicoach Are people knock on your door all the time with questions that they should know the answer to? Is your intuitive response to answer them as quick as possible, so you can get back to your work? Well, doing this likely leads to even MORE questions. Let's talk about a better way in this episode! Well, when you get lots of questions, there is one intuitive way to react: answer faster and with more precision. Anyone who is an expert in a field or a Manager will know what I mean. However, what that leads to is often a lot more follow-up questions. By answering too fast, we foster other's dependency on us. What's an alternative? Well, as is often the case, it is a bit counter-intuitive: you don't answer right away with whatever comes to your mind. Now, I want to make one distinction here: we are talking about questions you get that are not about facts ("when does the project start?"), but about those where the answer is a certain matter of opinion. For example:
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- "Which stakeholder should I talk to first, do you think?"
- "Do you think this powerpoint slide headline is good?"
- "How should I prioritise my tasks right now?"
- "Is it ok if I ask you a question to clarify further first?"
- "What's your current thinking on this? What's your recommendation?"
- "What makes this hard/challenging right now for you?"
- "What's the ideal outcome for you?"
- "What makes you ask?"
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