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Season 3: Episode 13 - Conduct and Culture

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Content provided by thecompliancefiles. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by thecompliancefiles or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Creating an effective culture will help to drive behaviour, build customer and investor trust, and support operational excellence and growth; having the right culture is essential for achieving good conduct performance.

In this episode, we are joined by two experts in the field of compliance and conduct risk, Mark Satterthwaite, Chief Compliance Officer at Citibank Europe and Paul Quinlan, EMEA Head of Conduct Risk ICRM at Citibank Europe to discuss the topic of Conduct and Culture.

We explore the importance of conduct and culture, the challenges and opportunities of defining and implementing good conduct and culture practices within organisations. We examine how to measure if conduct and culture is working within an organisation and to what extent has the regulatory focus shifted from conduct and culture.

  continue reading

66 episodes

Artwork
iconShare
 
Manage episode 358112167 series 3405500
Content provided by thecompliancefiles. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by thecompliancefiles or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Creating an effective culture will help to drive behaviour, build customer and investor trust, and support operational excellence and growth; having the right culture is essential for achieving good conduct performance.

In this episode, we are joined by two experts in the field of compliance and conduct risk, Mark Satterthwaite, Chief Compliance Officer at Citibank Europe and Paul Quinlan, EMEA Head of Conduct Risk ICRM at Citibank Europe to discuss the topic of Conduct and Culture.

We explore the importance of conduct and culture, the challenges and opportunities of defining and implementing good conduct and culture practices within organisations. We examine how to measure if conduct and culture is working within an organisation and to what extent has the regulatory focus shifted from conduct and culture.

  continue reading

66 episodes

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