Leadership Training

The Credit Union Leadership Podcast

There are three topics that carry more weight as it relates to what makes up a high-performing leader in the credit union industry, coaching, strategic thinking, and leadership. On today's Vertex Live Nationwide Countdown to our upcoming Fall Session, Carlynne Pouliot discusses using skills in Strategic Thinking and Leadership to take a credit union to the next level. To get your pass for our upcoming Vertex Live Nationwide Fall Session, register HERE.

Why Vertex Live Nationwide?

The Need for Effective Management

The need for effective management, particularly in the middle management ranks is more important than
ever before. With changes more rapid, staffing more lean, economic and regulatory pressure making it
more difficult to achieve success, there is a limit to what cost-cutting and technology implementations
can do to create success. A Gallup Survey reveals:
• 55% of employees admit that they are disengaged in the mission of the organization, while 16%
admit to being actively disengaged.
• 71% of employees are not just working below their potential, but working at a minimum level!
• The percentage of engaged managers is only somewhat higher than the percentage of engaged
employees - 35% of managers are engaged, while 65% are not engaged in their work!
• One in two employees have left their job to get away from their manager at some point in their
career.
• Employees who are supervised by highly engaged managers are 59% more likely to be engaged
than those supervised by actively disengaged managers.

The Gallup Organization Surveys reveal that 70% of an employee’s engagement is directly attributable to
their manager! The most often provided reason for this disengagement is ineffective management.
Vertex Live Develops Outstanding Managers

The Vertex Management Development Program will develop managers who have the ability to improve
employee performance thus creating greater profitability. Improved sales and service levels, reduced
mistakes, and increased employee accountability for performance will provide a rapid and significant
payback on the investment. Vertex Management Training is based on our ground-breaking research
published by the Filene Research Institute, “Attributes and Skills Common Among High Performing
Managers.” Your managers will receive the designation, “Certified Credit Union Manager” from the
Filene Research Institute

Register now - Vertex Live Nationwide begins Tuesday, Sept. 13