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Take a fresh look at part-time contact center workers
Manage episode 376367904 series 3039375
Content provided by The CX POD and Elizabeth Glagowski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The CX POD and Elizabeth Glagowski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
With the CX job market, technology and workplace trends evolving , it may be time for customer experience leaders to take a new look at an often overlooked segment of the contact center job market: Part-time workers. TTEC experts Dr. Trent Salvaggio and James Bednar talk to Liz Glagowski about what makes part-time work an attractive option for businesses and employees, and how to make it happen with a flexible contact center workforce model.
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Manage episode 376367904 series 3039375
Content provided by The CX POD and Elizabeth Glagowski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The CX POD and Elizabeth Glagowski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
With the CX job market, technology and workplace trends evolving , it may be time for customer experience leaders to take a new look at an often overlooked segment of the contact center job market: Part-time workers. TTEC experts Dr. Trent Salvaggio and James Bednar talk to Liz Glagowski about what makes part-time work an attractive option for businesses and employees, and how to make it happen with a flexible contact center workforce model.
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74 episodes
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