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Customer Service and A.I.
Manage episode 419265057 series 3455633
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David George from choiceMaster and Louise Welsby from Buy-From, talk us through their presentation to the Shropshire Leadership Conference all about AI for business, focusing on how AI is changing customer service. They confront some of the perceived fears of AI in business and seeing how, far from being negative, it can enhance your business. AI will not take your job but if you don't look at embracing it your competitors who are using it may take your customers. For more on this presentation, including the accompanying slides and white paper please contact Louise at: louise@buy-from.com or David at: david@choicemaster.org
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