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#848: How to Handle Rude Patients
Manage episode 423006168 series 2728634
There’s always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!). Remember: There’s always a lesson to be learned in these situations.
Episode resources:
Practice Momentum Group Consulting
Subscribe to The Dental A-Team podcast
852 episodes
Manage episode 423006168 series 2728634
There’s always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!). Remember: There’s always a lesson to be learned in these situations.
Episode resources:
Practice Momentum Group Consulting
Subscribe to The Dental A-Team podcast
852 episodes
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