013: Office Hours | Making Alphabet Soup for Lead Quality: PPC, UTM, CRM, and More with Brianna Deboever
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Brianna Deboever discusses how marketing can be a great blending of worlds when it comes to being creatively and analytically minded. She and Danny chat about how important it is to track, understand, organize, and share lead quality rather than just quantity when optimizing paid campaigns. Finally, they review how CRMs and UTMs come in very handy to do just those things to bring about a successful, high-quality lead-generating campaign.
An Optidge "Office Hours" Episode
Our Office Hours episodes are your go-to for details, how-to’s, and advice on specific marketing topics. Join our fellow Optidge team members, and sometimes even 1:1 teachings from Danny himself, in these shorter, marketing-focused episodes every few weeks. Get ready to get marketing!
Episode Highlights
- Lead quality is a key element often overlooked by agencies. Customer Relationship Management is a platform or program that stores and organizes data relating to leads to better inform the marketing team to optimize the campaigns and conversion process. UTMs are specific parameters appended to a URL when a user visits your website that denotes the source, medium, campaigns, and more that brought them to your website.
- It’s essential to track the quality of a lead to ensure you’re not optimizing on flawed data. This means connecting UTMs to one’s CRM so you can track the sources and more, bringing in truly viable and high-quality leads. One must also ensure they track all types of conversions, including phone calls.
- CRMs can be incredibly helpful for marketing a business, but utilizing them must be a priority. Optidge recommends assigning one or two team members the goal and focus of updating, grading, and disseminating the information in the CRM. This is imperative to ensure up-to-date, useful data is used to optimize PPC campaigns and marketing efforts.
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