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What Makes Great Service?
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We all agree that building a culture of service in any organization is easily the most potent strategic focus that any organization can have. Creating and sustaining a culture of service excellence requires a relentless focus on five core capabilities as an organization – we call them the Governing Forces of Service Delivery.
In today’s episode of the Online Efiko Podcast, Omagbitse Barrow explores each of the five governing forces of Service Delivery.
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