))
Enhancing Customer & Employee Experiences in the Contact Center
Manage episode 362301191 series 2984803
Content provided by Avaya. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Avaya or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome back to ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. Today, Avaya’s Head of Analyst Relations and Storytelling and guest host Chris Bain, speaks with Bryant Richardson, the fractional Chief Information Officer for Skybridge Americas and President of Real Blue Sky, LLC. The pair speak about the best ways to enhance customer and employee experience in the contact center through cloud, as well as the value created by transitioning from an on-premises solution. Sit back and enjoy this timely conversation about the future of experiences. And, if you’ve enjoyed the show, don’t forget to like us, and subscribe so you don’t miss another exciting episode of ‘The Experience,’ brought to you by Avaya.
Follow Us
Presented by Avaya
www.Avaya.com
We also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.
31 episodes
Share
